Privacy Policy

Privacy Policy

Introduction

Welcome to https://shepparton-vic-real-estate.thebestlocalpro.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, users, and subscribers, in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://shepparton-vic-real-estate.thebestlocalpro.com
  2. Any applications or services offered through our platform
  3. Interactions via emails, phone calls, text messages, and other communication channels initiated by us
  4. Personal data collected from users who visit our websites linked to this Privacy Policy

Please note that this policy does not cover third-party platforms, apps, products, or services accessible through links on our site, as they have their own privacy policies which govern the use of your personal information.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user
  2. You visit our websites linked to this Privacy Statement
  3. You engage with us through newsletters, emails, calls, or texts/SMS communications

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details required to set up and manage your user account, such as name, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account information if you choose to link it with our services.
  4. Purchase Information: Items bought from us, purchase history, and order details.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data to enhance user experience.
  6. Location Data: Geographic location data provided by your browser or device when you interact with our website or services.
  7. Feedback: Reviews, comments, and responses we receive from users regarding our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about the real estate properties that interest you, including preferences and search history.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partners.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-ins.
  • Preference: Cookies remember your preferences, like language settings or display choices.
  • Analytics: They collect information about how you interact with our site to improve its performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. Once the purpose is fulfilled, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data
  • Access controls and employee training on data protection
  • Regular security audits and updates to our systems

Your Rights (Dependent on Location)

The privacy rights of our users are important to us. Depending on your location, you may have the following rights regarding your personal data:

  • Access to and rectification of your information
  • Erasure or deletion of your data
  • Restriction on how we process your data
  • Right to portability, allowing you to transfer your data to another controller
  • Objection to processing for direct marketing purposes
  • Non-discrimination in our services (in certain cases)
  • The right to lodge an appeal or complaint with a data protection authority

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team via email at [email protected] or by post to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these changes regularly.

Contact Information

For any questions, concerns, or requests related to privacy or data protection, please contact us:

  • Email: [email protected]
  • Address: Shepparton Real Estate, [Street Address], [City, State, Zip Code]